Online Customer Service Training Course

€9 instead of €19.99 for an online customer service training course from Mandatory Training - save 55%

Now

€9

€19.99

Customer Service Online Training Course
Added to Wishlist!

Online Customer Service Training Course

4 bought

Save 55%!
was €19.99

Now

€9

€19.99

€9 instead of €19.99 for an online customer service training course from Mandatory Training - save 55%

Highlights

  • Online course: Learn how to be the best with an online customer service training course.
  • Customer service: This course will look at all types of customers and how we can serve them better and improve ourselves in the process.
  • Modules: You'll have one-year access to 12 in-depth modules, accessible online!
  • Skills: You will gain a strong skill set, including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
  • At-home learning: Study at home at times convenient to fit around your current schedule!
  • Certificate: And upon successful completion you will receive a CPD-certified certificate.

Full Details

Learn how to be the best in the bizz with an online course…

We're offering you an online customer service training course for €9, saving you 55% off Mandatory Training’s price of €19.99.

Modules:

  • Module One: Getting Started
  • Module Two: Who We Are and What We Do
  • Module Three: Establishing Your Attitude
  • Module Four: Identifying and Addressing Their Needs
  • Module Five: Generating Return Business
  • Module Six: In-Person Customer Service
  • Module Seven: Giving Customer Service over the Phone
  • Module Eight: Providing Electronic Customer Service
  • Module Nine: Recovering Difficult Customers
  • Module Ten: Understanding When to Escalate
  • Module Eleven: Ten things You Can Do to WOW Every Time
  • Module Twelve: Wrapping Up
  • How To Redeem

    How to redeem

    The Fine Print

    • Vouchers are valid for redemption for 28 days from purchase date.
    • May buy multiples.
    • Marketing credits cannot be applied to this deal.
    • This deal will be advertised on site until 31.01.2023. Price is subject to change.

    This deal is brought to you by The Mandatory Training Group VAT number: GB323790991

    This deal is brought to you by The Mandatory Training Group VAT number: GB323790991

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